Welcome to our site

Book the ride you need “ask for a ride, start in and move”

Schedule a ride

If you're awaiting an event, you just can't lose, the app lets you schedule a ride up to 30 days in further, so you don't leave anything to risk. When you schedule at least 60 minutes ahead, your price for the trip will be secured.

Canceling a ride

You can stop a trip in the app before or after you are complemented with a driver.

As it is normal, riders and drivers can cancel a trip for any purpose, and this involves if the other individual isn't wearing a face cover or mask.

Please note that failure to comply with KABOU TECHNOLOGIES INC., policies (including Community Guidelines) may result in a driver cancelling and a rider being charged a cancellation fee. Additionally, reports of not wearing a face covering or mask when riding with KABOU TECHNOLOGIES INC., can result in losing access to the app.

HOW TO CANCEL BEFORE YOU'RE COMPLEMENTED WITH A DRIVER

1. Tap the white bar at the bottom of your screen that says "Finding your ride"
2. Tap "Cancel"
3. Tap "NO" to keep your ride, or "YES, CANCEL" to cancel

HOW TO CANCEL AFTER YOU'RE COMPLEMENTED WITH A DRIVER

1. Tap the bar at the bottom of your screen showing your driver's information
2. Tap "Cancel Trip"
3. Tap "NO" to keep the ride, or "YES, CANCEL" to cancel and accept the fee

HOW TO CHANGE OR CANCEL YOUR SCHEDULED RIDE

1. Tap your profile icon in the top right corner
2. Tap "Trips"
3. Tap the button in the top right and select "Upcoming" from the dropdown menu
4. Select the trip you'd like to change or cancel
5. Tap "EDIT TIME" to change your ride, or "CANCEL RIDE" to cancel

A withdrawal fee may apply if you cancel after you are corresponded with a driver. These fees pay earners for the time and effort they spend getting to your location. If you think you were charged a cancellation fee in error, let us know in the "Review my cancellation fee" and contact us at: contact@kabou.us

This could happen if your driver stopped the trip instead of ending it, or if they stopped because they were too far away from your pickup place.

Keep each other safe during COVID-19
We’re enthusiastically supervising the coronavirus (COVID-19) situation and are constantly working to help keep those who trust on our platform healthy and safe.

How this will be successful for riders

· Any rider informed for not wearing a mask will be required to take a selfie with their mask on before they can wish their next trip

· If a rider continues to break the mask policy, they risk being prevented from the KABOU TECHNOLOGIES INC., app.

Keeping riders responsible

We consider your feedback seriously and confidently believe that shared responsibility is needed to protect the safety and well-being of everyone. Riders in breach of our “COVIDE 19 mask” policy have received several notifications and instructive materials. As a reminder:

· Giving feedback is easy
You can leave “No face cover or mask” feedback when you rate a rider with less than 5 stars. You be able to leave this feedback even on a 5-star trip.

No mask withdrawal
If a rider is not wearing a mask, you can stop a trip and select No face cover or mask as the cause. This reports the trip to KABOU TECHNOLOGIES INC., app You can also receive a withdrawal fee by notifying us at: contact@kabou.us

Riders with disabilities

KABOU TECHNOLOGIES INC. is serving to expand flexibility and liberty for riders with disabilities, with features and resources like the following:

Riders with mobility disabilities

KABOU TECHNOLOGIES INC. is committing to make transportation more available and trustworthy for riders with mobility disabilities, including (wheelchair-accessible vehicles).

We consider that ridesharing has the possibility to considerably enhance mobility for individuals with disabilities. Drivers on the KABOU TECHNOLOGIES INC. platform are predicted to assist riders with service animals, as well as riders using folding wheelchairs or other assistive devices. We are certain there is more that can be managed and consider that ridesharing can continue to improve alternatives for riders who use motorized wheelchairs and want reliable access to wheelchair-accessible vehicles.

Today, in most cities, wheelchair-accessible vehicles are unpredictable and difficult to find through present transportation possibilities. The assistance possibilities need ordering a ride considerable as a day in advance, and often mean riders must wait until many other passengers are picked up and dropped off before they reach their destination.

Since KABOU TECHNOLOGIES INC. does not own the cars on our platform, we depend on the individuals using their own cars to use wheelchair accessibility vehicle on KABOU TECHNOLOGIES APP.

We’re dedicated to making accessibility an expressive component of what we do, and honored to be performing our role to support enhanced access to transportation for individuals with disabilities.